A Front Desk Agent is the initial point of interaction for guests at a resort. They are responsible for providing excellent customer care, overseeing check-ins and check-outs, and tackling guest requests. Furthermore, they often conduct tasks such as taking phone calls, scheduling rooms, and providing information about the hotel and its facilities
A Front Desk Agent is the first point of interaction for guests at a hotel. They are responsible for providing excellent customer support, handling check-ins and check-outs, and addressing guest concerns. Furthermore, they often perform tasks such as taking phone calls, reserving rooms, and providing details about the hotel and its services. Pers
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